Q: Where is your factory?
A: Our company is located in Zhenglu town, Tianning District, Changzhou.

Q: How can I get to Your Factory?
A: You can fly directly to Pudong or Shanghai Hongqiao International Airport, then take a high-speed train or bus to Changzhou Railway Station, then we can pick you up in Changzhou Railway Station for our company. My company is about 20km from Changzhou Railway Station.

If you are in China, you can fly to Changzhou Benniu Airport or Wuxi Airport, or you can take a train or bus to our city.

We sincerely welcome you to our company at any time.

Q: What's the quality of your products?
A: Parts of our products come with the best quality, We already exported to lots of countries around the world, such as Australia, Malaysia, Indonesia, Vietnam, Philippines, Korea, Brazil, Argentina, Russia, South Africa, etc. You can rest assured with the quality absolutely

Q: What to do if the machine has a problem?
A:24 hours timely response of mail and phone calls. If the parts broken belong to non-artificial factors within 12 months, we offer free replacement. If beyond 12 months, customers should bear the freight back and forth and accessories cost.

Q: What is your payment term
A: Our usual payment term is: 30% TT in advance, 70% TT before shipment. Other ways can also be received after both sides discuss and agree.

 
Q: Does your price include freight?
A: Our usual price is based on FOB Shanghai, if you request CIF, please give us your delivery port, and we will give you the CIF price.

Q: Delivery Time?
A: The delivery time is 10-60 days and will vary according to the type of machine, the mode of transportation chosen and the availability of the parts.

Q: What is the quality warranty?
A: The machine is guaranteed to be new (or unused) for a period of 12 months. During this period, the seller will provide free maintenance due to machine quality and free spare parts.

Q: What if the machine breaks after the warranty period?
A: When the machine failure, we will immediately provide you with technical advice and solutions. For those parts that are easy to wear, we guarantee a long-term supply of high-quality parts.